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Frequently Asked Questions
Get answers to common questions here
What platforms do you optimize
Google Business Profile, Bing Places, Yelp, Apple Maps, and AI-powered search tools like Microsoft Copilot and ChatGPT — the full ecosystem where your customers are searching. Most agencies only think about Google. We make sure your business shows up everywhere your customers are actually searching — including the AI tools that are replacing traditional search results.
What exactly is GEO and AEO — and why does it matter?
GEO (Generative Engine Optimization) means structuring your content so AI tools like Google's AI Overviews and ChatGPT surface your business as an answer — not just a link. AEO (Answer Engine Optimization) goes deeper: we implement schema markup (LocalBusiness, Service, FAQ, HowTo) so search engines and AI tools understand exactly what you do, where you do it, and why you're the authority. Businesses that invest in this now will own these results before their competitors figure out it exists.
What does citation cleanup actually do for my business?
Every directory listing with the wrong phone number, wrong address, or wrong business name is silently hurting your rankings. Google cross-references your business information across 20-30+ directories. Inconsistencies create trust signals that work against you. We audit and clean up your citations so every listing is identical — which tells Google you're a legitimate, established business.
How do you handle my online reviews?
At the base level, we monitor every new review and alert you immediately. On higher-tier plans, our AI Review Responder drafts a professionally written, on-brand response to every Google review within hours — you just approve it with one click. Fast, thoughtful responses to both positive and negative reviews are one of the highest-ROI activities for local search ranking and customer trust.
What's the difference between the free call, the $97 Snapshot, the $497 LaunchPad, and a monthly plan?
Here's exactly how it works — start to finish: Step 1 — Free Strategy Call (No cost) A 30-minute call where we review your Google, Bing, and AI search presence together. You'll leave knowing exactly where you stand and what needs to change. No pitch, no pressure, no obligation. Step 2 — DA Visibility Snapshot ($97, optional) Want everything in writing before committing to anything? We deliver a scored written report covering your GBP health, citation consistency, competitor gap, and AI search visibility. The $97 is credited toward the LaunchPad if you move forward within 30 days. Step 3 — GBP LaunchPad ($497, one-time) A complete optimization sprint. We build out and optimize your Google and Bing profiles, clean your top citations, and hand you a 90-day action plan. Defined project with a clear start and finish — no ongoing commitment required. Step 4 — Monthly Management (from $750/mo) Ongoing profile maintenance, content posting, ranking tracking, review monitoring, and AI search optimization — month over month. No long-term contracts. Most clients start with the LaunchPad and roll into a monthly plan once they see results. Need something custom built? We also scope and build custom AI automation workflows — invoice pipelines, lead routing, automated reporting, and more. Project-based, starting at $299. You own the workflow, no SaaS dependency.
Do you work on my website too?
Yes, depending on your plan. At higher tiers we optimize your website's content and technical structure for local SEO — title tags, meta descriptions, schema markup, service pages, and page speed. We also identify backlink opportunities and build content that positions your business as the authoritative local source in your trade.
Is there a long-term contract?
No. All monthly plans are month-to-month. We earn your business every month with results, not fine print.
How fast will I see results?
GBP and citation improvements typically show ranking movement within 30-60 days. AI Overview appearances and schema-driven results take 60-90 days as Google re-crawls and re-indexes your content. We track 11+ metrics monthly and show you exactly what's moving.